The rules that govern your use of the CovCyber Institute training platform.
Updated: April 22, 2026
Supplemental Agreements: These Terms are supplemented — and, in the event of conflict, superseded for the relevant scope — by the following signed agreements, each of which governs the respective user type:
Where a signed supplemental agreement conflicts with these Terms, the supplemental agreement governs for matters within its scope (for example, refund terms, data-sharing obligations, or reporting requirements).
These Terms of Service ("Terms") govern your access to and use of the CovCyber Institute training, assessment, mentorship, and career-services platform, including any related dashboards, questionnaires, course content, labs, video sessions, messaging, quotes or invoices, payments, support features, and WDO tenant sub-portals (collectively, the "Service" or the "Platform").
The Service is operated by CovCyber Institute (together with its affiliates, officers, directors, employees, and agents, "CovCyber", "we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms and by the Supplemental Agreements applicable to your user type (as described above). If you do not agree, you must not access or use the Service.
The Service is a training, assessment, mentorship, and career-services platform that enables you, depending on your user type, to:
The Service itself is a training and workflow tool. It does not, by itself, guarantee employment, certification outcomes, specific wage levels, or placement results. Educational content and career guidance are provided on a best-efforts basis and do not constitute legal, tax, financial, immigration, or other professional advice. Any decisions you make based on information accessed through the Service remain your sole responsibility.
You may use the Service only if you:
You are responsible for maintaining the security of your account credentials, for enabling available security features (such as multi-factor authentication where offered), and for all activity that occurs under your account. You must promptly notify us of any unauthorized use of your account or any security incident.
"User Content" means information, text, files, attachments, media, code, configurations, comments, messages, assessment answers, assignments, resumes, and other materials that you submit or upload to the Service, including:
You retain ownership of your User Content. By submitting User Content, you grant CovCyber a worldwide, non-exclusive, royalty-free license to host, store, process, analyze, transmit, display, and otherwise use your User Content as necessary to operate, maintain, improve, secure, and provide the Service and any related educational or career services you have requested. This includes internal quality, reliability, program-evaluation, and privacy-respectful product-improvement efforts. Where required by law, a funder, or a WDO tenant, this also includes sharing outcome and compliance data as described in our Privacy Policy.
You represent and warrant that:
You agree that you will not, and will not permit others to:
We may suspend or terminate your access to some or all of the Service if we believe, in our reasonable discretion, that you have violated these Terms, violated a Supplemental Agreement, or that your use presents a risk to us, other users, or any third party.
The Service enables you to apply to programs, take screening assessments, enroll in cohorts, and receive instruction, mentorship, and support. Unless expressly stated in a signed Student Commitment Letter, Employer Partnership Agreement, WDO Partnership Agreement, or other separately executed contract with you:
Any Supplemental Agreement between you (or your organization) and CovCyber will govern to the extent it conflicts with these Terms, but only in relation to the specific program, enrollment, or partnership covered by that agreement.
Payments for tuition, deposits, installments, or other program fees are normally processed by third-party payment processors such as Stripe. By initiating a payment, you agree to any applicable third-party terms, including Stripe's own terms and policies.
Unless the signed Student Commitment Letter or another separate written agreement with you states otherwise:
The Service uses and may integrate or interoperate with third-party platforms, including but not limited to:
We do not control and are not responsible for third-party services or their terms, policies, performance, or availability. Your use of third-party services is at your own risk and may be governed by separate terms and privacy policies. A current list of key sub-processors can be provided on request where required by applicable data-protection law or by a signed agreement.
Our handling of personal information in connection with the Service is described in our Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy carefully to understand how we collect, use, and protect personal data, including information about WDO tenant controller relationships, employer-partner data sharing, WIOA and similar program reporting, and international data transfers.
By using the Service, you acknowledge and agree that your personal information (and, where applicable, information of your participants, candidates, or team members that you input into the Service) may be processed in and transferred between the United States and other countries where our infrastructure, service providers, or support personnel are located, in accordance with applicable data-protection laws.
All rights, title, and interest in and to the Service (including its underlying software, architecture, design, user interface, course materials authored by CovCyber or its instructors, assessment banks, mentor-session frameworks, documentation, and any improvements or derivatives) are and will remain the exclusive property of CovCyber and its licensors. Except for the limited rights granted in these Terms and any applicable Supplemental Agreement, you receive no license or rights under any intellectual property owned or controlled by CovCyber.
Subject to the license you grant us in Section 3, you retain ownership of your own original User Content, including the original code and written work you create as assignments and projects. You may use your own User Content after your program ends, for example in portfolios and job applications.
You may not use CovCyber's trademarks, trade names, logos, domain names, certification marks, or other brand features without our prior written permission.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, INCLUDING ALL FEATURES, CONTENT, COURSE MATERIALS, ASSESSMENTS, MENTOR SESSIONS, CAREER-SERVICES FEATURES, AND ANY RELATED EDUCATIONAL OR PROFESSIONAL SERVICES, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, COVCYBER EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AS WELL AS ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COVCYBER OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, INSTRUCTORS, MENTORS, CONTRACTORS, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR:
TO THE EXTENT THAT ANY LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW, THE AGGREGATE LIABILITY OF COVCYBER (AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, INSTRUCTORS, MENTORS, AND AGENTS) ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, WILL IN NO CASE EXCEED THE GREATER OF:
NOTHING IN THESE TERMS SEEKS TO EXCLUDE OR LIMIT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (INCLUDING, WHERE APPLICABLE, LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR CERTAIN STATUTORY CONSUMER RIGHTS).
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless CovCyber and its affiliates, officers, directors, employees, instructors, mentors, contractors, and agents from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
These Terms and any dispute arising out of or in connection with the Service will be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to any mandatory arbitration or consumer-protection laws that apply in your jurisdiction, you agree that any dispute, controversy, or claim arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Cheyenne, Wyoming, USA, and you consent to personal jurisdiction and venue in those courts.
The parties may agree in writing to an alternative forum or dispute-resolution mechanism (such as arbitration or mediation) for a specific dispute.
Nothing in this Section prevents either party from seeking interim, injunctive, or equitable relief in any competent court to protect its rights (including intellectual property and confidentiality rights) pending final resolution of a dispute.
We may, at any time and with reasonable notice where feasible, modify, suspend, or discontinue all or part of the Service, including specific features, courses, cohorts, or integrations, provided that we will use reasonable efforts to avoid materially adverse changes to active, paid enrollments where feasible, and will honor refund obligations set out in Section 6 and in any applicable Student Commitment Letter.
We may suspend or terminate your access to the Service if:
Upon termination of your access to the Service, your right to use the Service will immediately cease. Some provisions of these Terms, by their nature, will survive termination, including without limitation Sections on User Content license, Intellectual Property, No Warranties, Limitation of Liability, Indemnification, and Governing Law.
The Service is accessible from various countries. You are solely responsible for ensuring that your use of the Service complies with all local laws and regulations applicable to you, including export-control, data-protection, and consumer-protection laws.
You represent that you are not located in, and will not use the Service from, any country or region that is subject to comprehensive embargoes or sanctions under the laws of the United States or other applicable jurisdictions, and that you are not a person or entity prohibited from receiving services under such laws.
We may update these Terms from time to time. When we do so, we will revise the "Updated" date at the top of this page and may provide additional notice within the Service where appropriate.
Your continued use of the Service after the updated Terms are posted (and, where legally required, after we obtain your consent) constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.
These Terms, together with the Privacy Policy and any applicable Supplemental Agreement, constitute the entire agreement between you and CovCyber regarding your use of the Service, and supersede any prior or contemporaneous agreements on the same subject matter, except where a signed Supplemental Agreement governs a specific program, enrollment, or partnership.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms without restriction in connection with a merger, acquisition, reorganization, or sale of assets.
If you have questions about these Terms or the Service, please contact us via the contact details provided on our Contactpage.
This document is provided for informational and contractual purposes only and does not constitute legal advice. You should consult your own legal counsel to understand how these Terms apply to your specific circumstances.